Italian Businesses Progress in Digital Transformation, Yet Struggle with Adoption of AI

Italian companies have made significant strides in digital transformation; however, embracing Artificial Intelligence (AI) remains a challenge. Data from 40,000 self-assessment tests for digital maturity, conducted via the Digital Business Points of the Chambers of Commerce, reveal that just 10% of Italian enterprises use AI. Furthermore, only 15% plan to invest in this technology over the next three years.

The issue of workforce skills is pressing. Last year, more than 60% of new hires were required to have such skills, but almost half of these proficiencies were difficult to acquire according to the hiring companies. The President of Unioncamere, Andrea Prete, shared these insights at the Festival of Change organized by the Chamber of Commerce of Venezia Giulia.

The Excelsior system, a collaboration between Unioncamere and the Ministry of Labour, has indicated that out of over 2 million job hires, 37.1% are projected for professionals with advanced skills in areas like robotics, big data analytics, and the Internet of Things. Prete highlighted the challenge of sourcing talent for these digital competencies, exceeding a 45% difficulty rate across all categories.

Beyond revitalizing technical education, Prete notes the need to address the country’s low birthrate, which cannot be resolved short-term. In the interim, he suggests promoting regulated immigration, including the potential contribution of second or third-generation Italians born abroad, as well as attracting back the ‘brain drain’ – talented individuals who fled abroad due to a lack of satisfactory opportunities in Italy.

Key Challenges:
Skills gap: One of the primary challenges Italian businesses face is the skills gap in the workforce. While there is a need for employees with competencies in AI and related fields, the market struggles with a shortage of candidates who possess these advanced digital skills.
Resistance to change: There may be cultural and organizational resistance to adopting AI, as it requires significant changes in both business processes and the mindset of employees and management.
Cost of implementation: Adopting AI technology can be costly, and not all firms have the financial resources to make such an investment, especially small and medium-sized enterprises (SMEs).
Data privacy concerns: With AI relying heavily on data, there are concerns about data privacy, security, and compliance with regulations like the General Data Protection Regulation (GDPR).

Controversies:
Employment impact: There are debates about AI potentially leading to job displacement, with automation taking over tasks previously performed by humans.
Ethical use of AI: Another controversy includes the ethical use of AI, such as biases in AI algorithms and the transparency in AI decision-making processes.

Advantages:
Increased efficiency: AI can automate routine tasks, leading to increased operational efficiency.
Competitive advantage: Businesses that successfully adopt AI may gain a competitive advantage through improved analytics, better customer experiences, and innovation.
Job creation: Contrary to job displacement fears, AI can also lead to the creation of new types of jobs and demand for tech-savvy professionals.

Disadvantages:
Job displacement: Adoption of AI could lead to job losses in certain sectors as processes become automated.
Learning curve: Employees must be trained to work alongside AI, requiring time and resources.
Data dependencies: AI systems depend on large volumes of data, which can be challenging for businesses that do not have access to such data or lack the capabilities to process it effectively.

For more information on the topic and related insights, you can visit the following links:
Unioncamere
Ministry of Labour (Italy)

These links direct to the main domains of Unioncamere and Italy’s Ministry of Labour, which may provide more extensive information on initiatives and programs aimed at improving digital skills and deploying AI technologies within Italian businesses.

Privacy policy
Contact