Alibaba’s TTG Introduces AI Tools to Enhance Seller-Customer Interaction

Alibaba’s TTG Introduces AI Tools to Enhance Seller-Customer Interaction

Alibaba Group Holding’s e-commerce unit, TTG, is piloting new artificial intelligence (AI) tools on its Chinese online shopping platforms to enhance services and attract more customers. The AI features were unveiled during TTG’s “sellers’ conference” held in Hangzhou. One of the key enhancements is the upgrade of Dianxiaomi, a customer service chatbot, which will now utilize AI models to improve seller-consumer interaction, pre- and post-sales service, data analysis, and other online sales activities.… Read the rest

Advancements in AI: A Closer Look at Cutting-Edge Tools

Advancements in AI: A Closer Look at Cutting-Edge Tools

Artificial Intelligence (AI) has seen significant developments in recent years, with various industries embracing its transformative power. In 2023, the field witnessed remarkable progress, especially in large language models and generative AI tools. Let’s explore some of the noteworthy advancements in AI and their potential impact on the industry’s future.… Read the rest

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