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Innovative AI Solutions Transform Customer Service in Japan

Innovative AI Solutions Transform Customer Service in Japan

October 14, 2024
Japanese technology firms are rolling out diverse strategies to revolutionize customer service, particularly in handling complaints more effectively. One notable initiative led by NTT Communications involves a comprehensive call center support system. This system not only monitors conversations between agents and clients
TikTok Streamlines Content Moderation with AI Enhancements

TikTok Streamlines Content Moderation with AI Enhancements

October 14, 2024
In a strategic move to improve its content moderation processes, TikTok plans to implement advanced artificial intelligence systems, which will take over some of the responsibilities currently handled by its employees. This shift primarily impacts the content moderation teams, especially those operating
Advancements in Open RAN Technology with AI Integration

Advancements in Open RAN Technology with AI Integration

October 14, 2024
In a significant stride for telecommunications, Mavenir Systems, Inc. has joined forces with Intel to unveil a pioneering solution that leverages artificial intelligence to address common challenges in mobile network performance. This collaboration focuses on enhancing Time Division Duplexing (TDD) technology with
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