Artificial Intelligence: Transforming Customer Service in 2023

Artificial Intelligence: Transforming Customer Service in 2023

As we navigate the digital highways to connect with banks or insurance companies, we hardly realize that we’re being embraced by artificial intelligence (AI) the moment we dial up a call center or send an inquiry via email or chatbots. This year, companies dedicated to creating communication channels for major corporations are bracing for a surge in practical applications of generative AI.… Read the rest

Groundbreaking AI Venture by Former Apple Designer and OpenAI’s Pioneer

Groundbreaking AI Venture by Former Apple Designer and OpenAI’s Pioneer

A new enterprise has arisen from the union of Jony Ive, Apple’s former chief designer, and Sam Altman, the co-founder of OpenAI, bringing the promise of innovative AI hardware to the forefront of technological advancement. Unveiled whispers within the tech community speak of this potentially game-changing collaboration, hinting at the development of an unprecedented AI tool that may not require a traditional screen, contrasting earlier speculations of a smartphone-type device.… Read the rest

Embracing AI in Education: A Strategic Move by the Inspé Institute

Embracing AI in Education: A Strategic Move by the Inspé Institute

The Inspé Institute’s deputy director, Philippe Zimmermann, has observed the undeniable allure and practicality of artificial intelligence tools that are free, user-friendly, and multilingual. Instituting AI within the institute’s innovation and pedagogical support unit was seen as an imperative step. Confronted with the fundamental implications of integrating Chat GPT in educational processes, the institute is proactively addressing the unique challenges faced by teacher trainers.… Read the rest

AI Shaping the Future of Business Operations and Recruitment

AI Shaping the Future of Business Operations and Recruitment

Businesses across the globe, including those in Greece, are adopting the groundbreaking capabilities of Artificial Intelligence (AI) to transform workplace dynamics. At the 9th Delphi Economic Forum, leading entrepreneurs discussed the AI-driven alterations in labor and training. A prime example of this trend is the firm Teleperformance, which leverages AI software to swiftly and effectively sift through hundreds of job applications.… Read the rest

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