Samsung Electronics has unveiled a translation service powered by its innovative Galaxy Artificial Intelligence (AI) across various Lotte Department Store locations. Beginning from the 11th of this month and spanning over one month, this initiative is expected to enhance the shopping experience for international customers.
The service is strategically rolled out in six major branches that are popular among foreign visitors, including the flagship store in Seoul, branches in Jamsil and Busan, as well as Lotte Outlets in Seoul Station, East Busan, and Uiwang. Customers desiring to use the service can simply visit the information desks, tax refund counters, or the global concierge at these stores.
Equipped with the ability to interpret a total of 16 different languages including English, Chinese, Japanese, German, Arabic, Indonesian, and Russian, the Galaxy S24, is at the heart of this linguistic innovation.
Company representatives from Samsung Electronics shared their enthusiasm for providing international guests with an improved shopping encounter through the deployment of Galaxy AI’s translation functions. Keen on transforming everyday life with the Galaxy AI experience, Samsung plans to continue exploring and expanding collaborations that bring this technological advancement to the forefront.
Important Questions and Answers:
1. What does the Samsung Galaxy AI translation service aim to do?
The service aims to enhance the shopping experience for international customers in Lotte Department Stores by providing language assistance.
2. How many languages can the Samsung Galaxy AI translation service interpret?
It can interpret a total of 16 different languages, including major ones like English, Chinese, and Japanese.
3. Which Samsung device is integral to the AI translation service?
The Galaxy S24 smartphone is the device used for this translation service.
4. Where is the translation service available?
It is available at the information desks, tax refund counters, or global concierge of six major Lotte Department Store branches.
Key Challenges or Controversies:
– Accuracy: One of the main challenges of AI translation services is ensuring accurate and context-appropriate translations. Misinterpretations could lead to misunderstandings and customer dissatisfaction.
– Privacy concerns: As with any AI service, there might be questions about how customer data is handled and protected. Users may be concerned about their personal information being stored or used inappropriately.
– Technology adaptation: Some users may be resistant to or uncomfortable with using AI services, preferring human interaction.
Advantages:
– Convenience: Provides instant translation without the need for human translators, which can be especially useful during peak hours or when translators in specific languages are unavailable.
– Customer Experience: Can improve customer service and satisfaction by breaking down language barriers.
– Inclusivity: Makes the stores more accessible to a broader range of international customers.
Disadvantages:
– Reliability: AI translations may not always capture nuances and cultural references.
– Emotional Intelligence: AI lacks the emotional intelligence of a human translator, which can be crucial in personal service industries.
Related Links:
For additional information, you can visit the main websites of the relevant companies:
– Samsung Electronics
– Lotte Department Store
Please note that these URLs lead to the main pages of Samsung and Lotte, and specific information about the AI translation service in Lotte Department Stores may not be directly available on these pages.
The source of the article is from the blog elperiodicodearanjuez.es