Artificial Intelligence (AI) has become a global game-changer, and India stands out as a trailblazer in this technological revolution. Microsoft Asia’s President, Ahmed Mazhari, acknowledges India’s pivotal role in shaping the future of AI. In a recent discourse, Mazhari emphasized India’s exceptional capacity to redefine business landscapes, tackle intricate issues, and deliver exceptional value to both customers and communities.
Transforming Business Landscapes:
Generative AI emerges as a pivotal force reshaping business operations in India. Mazhari spotlights Microsoft’s efforts in empowering Indian businesses through AI-driven innovation. Genpact’s AI Guru is a prime example, functioning as a chatbot that aids in IT migration projects and offers managerial insights. This AI solution fosters teamwork, enhances problems solving, and boosts productivity within Genpact by revamping its internal learning structure and making knowledge more accessible to employees.
The aviation sector in India also witnesses an embrace of generative AI’s capabilities. IndiGo, for instance, rolled out 6Eskai, an AI chat assistant developed on Microsoft’s GPT-4 technology. This chatbot proficiently assists customers in 10 languages, streamlining the ticket booking process. Mazhari underscores 6Eskai’s significant impact in lightening the workload of customer service agents and enhancing booking efficiency. With its wide-ranging services and natural language interactions, this AI-driven chatbot is setting a new benchmark in airline customer service.
AI Fostering Societal Good:
Beyond commercial realms, AI harbors the potential to usher in positive societal transformations. Mazhari sheds light on numerous AI initiatives in India aimed at addressing complex challenges and fostering invaluable contributions to communities.
The Shiksha co-pilot project, empowered by Microsoft Azure OpenAI Service, spearheads an educational revolution. By swiftly creating tailor-made educational plans, tasks, and resources, the Shiksha co-pilot equips educators to deliver engaging and effective teachings, notably in resource-scarce environments. This AI tool not only saves educators time but also democratizes education, nurturing a love for learning among students.
The Jugalbandi project stands as another AI endeavor focused on bridging language barriers and enhancing access to governmental services for India’s diverse populace. This chatbot engages with users in multiple languages, offering information in local dialects, thus empowering individuals and communities by making essential public services and information more accessible.
Moreover, Karya’s platform caters to the underserved low-income communities in India by integrating AI into daily life through a smartphone-based platform. Karya provides language-centric digital tasks to rural areas, creating economic prospects, boosting digital literacy, narrowing the digital divide, and empowering the communities.
India’s Leading Presence in AI:
India’s impact on the AI landscape resonates strongly. Mazhari commends India for its talent and innovative zeal, propelling the nation into a new echelon of technological progress. India boasts one of the largest pools of AI developers globally, with a notable share contributing to platforms like GitHub. Indian AI projects on GitHub account for a significant portion of the global total, showcasing India’s active participation in shaping AI’s future and its unwavering commitment to technological advancement.
India’s Gross Domestic Product (GDP) is forecasted to surge from $3.5 trillion to $5 trillion in the forthcoming three years, signaling a remarkable digital technology growth opportunity. With India’s rich talent pool and its dedication to AI innovation, the future of AI appears promising and radiant.
Frequently Asked Questions
- How is AI reshaping business operations in India?
- How is AI utilized for societal betterment in India?
- What role does India play in shaping AI’s future?
AI redefines business operations in India by boosting efficiency and innovation. Tools like Genpact’s AI Guru and IndiGo’s 6Eskai enhance team collaboration, problem-solving, and customer service, streamlining processes and enhancing overall business performance.
AI projects in India tackle complex issues and create value for communities. Initiatives like the Shiksha co-pilot project revolutionize education by customizing plans for teachers, democratizing education. The Jugalbandi project bridges language gaps, granting access to public services. Platforms like Karya promote economic opportunities and digital literacy among marginalized groups.
India plays a key role in AI’s future, with a vast pool of developers and significant contributions to platforms like GitHub. This active engagement underscores India’s commitment to AI innovation and technological progress. With a burgeoning GDP, India is set to make noteworthy strides in the AI realm in the coming years.
(Source: Microsoft Asia)
The source of the article is from the blog karacasanime.com.ve