In today’s constantly evolving business landscape, driving positive employee experience (EX) has become essential for achieving overall organizational success. The role of technology in shaping the EX narrative has been significant in recent years. A positive employee experience not only motivates employees to go beyond their job descriptions but also fuels creativity, innovation, and improved business outcomes.
As the future of the workplace remains uncertain, whether it be a hybrid model, fully remote work, or a return to the office mandate, businesses must proactively empower their employees with the right technologies to enhance connectivity and drive efficiency. However, it is commonly observed that technology solutions are often siloed and tailored to specific working styles, disregarding the flexibility employees desire to be more productive and efficient.
So, how can businesses leverage technology to supercharge employee productivity amidst these changing circumstances? The answer lies in providing flexibility and empowering employees with the necessary tools.
Ensuring Flexibility for a Positive Employee Experience
While many organizations are adopting structured work approaches, a recent report by NTT DATA reveals that approximately 36% of hybrid workers still spend half of their work week at the office. The majority of business leaders recognize the relevance of a hybrid model in delivering a positive employee experience.
To achieve this, organizations must be flexible and equip employees with the right technologies to work effectively, regardless of their location. This means providing them with access to the necessary tools and technologies that enable seamless productivity, whether they are in the office or working remotely.
Enhancing Employee Productivity with AI
The rise of artificial intelligence (AI) has transformed the way organizations approach customer experience (CX) and EX strategies. AI interfaces are projected to become the norm for 4 out of 5 organizations within the next 12 months. However, despite this advancement, 86% of organizations still emphasize the importance of human-led support in customer engagement.
To stay ahead of the curve, organizations need to harness the benefits of emerging technologies and leverage AI to boost productivity while supporting employee wellbeing. NTT DATA’s survey highlights that top-performing companies, which increased their investment in EX technology, were 56% more likely to report improved business growth and 89% more likely to experience higher employee satisfaction. These companies also witnessed a 30% increase in customer value, including customer retention, by enhancing their EX capabilities.
Revolutionizing Productivity with NTT DATA and Microsoft Copilot
AI has already demonstrated its productivity benefits, but businesses now need to focus on implementation and seamless integration. Employees often spend significant time searching for information, navigating inefficient meetings, and overwhelming volumes of data and emails, leaving less room for deep thinking, creativity, and collaboration.
Imagine the potential when employees can simply prompt AI to generate a status update based on the morning’s meetings, emails, and chat threads. By eliminating hours spent on mundane tasks, employees can devote more time to meaningful work.
Microsoft 365 Copilot, offered in partnership with NTT DATA, provides organizations with immediate productivity benefits. This innovative solution incorporates AI technology to streamline and simplify work processes, enabling employees to focus on what truly matters.
By embracing technology and driving a positive employee experience, organizations can unlock a new level of productivity, efficiency, and satisfaction. Empowered employees with access to the right tools and technologies will propel businesses forward in the era of digital transformation.
FAQs:
1. How can technology positively impact employee experience?
Technology has the potential to enhance employee experience by providing greater flexibility, improved connectivity, and empowering employees with the necessary tools to work efficiently.
2. Why is AI important for productivity?
AI can automate mundane tasks, streamline workflows, and provide valuable insights, enabling employees to focus on more meaningful and creative work.
3. What are the benefits of Microsoft Copilot?
Microsoft Copilot, in collaboration with NTT DATA, leverages AI to simplify work processes, saving time and increasing productivity for employees. It allows natural language prompts to generate updates based on meetings, emails, and chat conversations.
4. How does a positive employee experience impact business outcomes?
A positive employee experience leads to increased creativity, innovation, and overall job satisfaction, ultimately driving improved business outcomes and growth.
5. Why is flexibility important for employee productivity?
Offering flexibility allows employees to work in a way that suits their needs, enabling them to be more productive and efficient regardless of their location or working style.
Sources:
NTT DATA Australia: https://www.nttdataservices.com
Microsoft Copilot: https://www.microsoft.com
In today’s constantly evolving business landscape, driving positive employee experience (EX) has become essential for achieving overall organizational success. The role of technology in shaping the EX narrative has been significant in recent years. A positive employee experience not only motivates employees to go beyond their job descriptions but also fuels creativity, innovation, and improved business outcomes.
As the future of the workplace remains uncertain, whether it be a hybrid model, fully remote work, or a return to the office mandate, businesses must proactively empower their employees with the right technologies to enhance connectivity and drive efficiency. However, it is commonly observed that technology solutions are often siloed and tailored to specific working styles, disregarding the flexibility employees desire to be more productive and efficient.
So, how can businesses leverage technology to supercharge employee productivity amidst these changing circumstances? The answer lies in providing flexibility and empowering employees with the necessary tools.
Ensuring Flexibility for a Positive Employee Experience
While many organizations are adopting structured work approaches, a recent report by NTT DATA reveals that approximately 36% of hybrid workers still spend half of their workweek at the office. The majority of business leaders recognize the relevance of a hybrid model in delivering a positive employee experience.
To achieve this, organizations must be flexible and equip employees with the right technologies to work effectively, regardless of their location. This means providing them with access to the necessary tools and technologies that enable seamless productivity, whether they are in the office or working remotely.
Enhancing Employee Productivity with AI
The rise of artificial intelligence (AI) has transformed the way organizations approach customer experience (CX) and EX strategies. AI interfaces are projected to become the norm for 4 out of 5 organizations within the next 12 months. However, despite this advancement, 86% of organizations still emphasize the importance of human-led support in customer engagement.
To stay ahead of the curve, organizations need to harness the benefits of emerging technologies and leverage AI to boost productivity while supporting employee wellbeing. NTT DATA’s survey highlights that top-performing companies, which increased their investment in EX technology, were 56% more likely to report improved business growth and 89% more likely to experience higher employee satisfaction. These companies also witnessed a 30% increase in customer value, including customer retention, by enhancing their EX capabilities.
Revolutionizing Productivity with NTT DATA and Microsoft Copilot
AI has already demonstrated its productivity benefits, but businesses now need to focus on implementation and seamless integration. Employees often spend significant time searching for information, navigating inefficient meetings, and overwhelming volumes of data and emails, leaving less room for deep thinking, creativity, and collaboration.
Imagine the potential when employees can simply prompt AI to generate a status update based on the morning’s meetings, emails, and chat threads. By eliminating hours spent on mundane tasks, employees can devote more time to meaningful work.
Microsoft 365 Copilot, offered in partnership with NTT DATA, provides organizations with immediate productivity benefits. This innovative solution incorporates AI technology to streamline and simplify work processes, enabling employees to focus on what truly matters.
By embracing technology and driving a positive employee experience, organizations can unlock a new level of productivity, efficiency, and satisfaction. Empowered employees with access to the right tools and technologies will propel businesses forward in the era of digital transformation.
FAQs:
1. How can technology positively impact employee experience?
Technology has the potential to enhance employee experience by providing greater flexibility, improved connectivity, and empowering employees with the necessary tools to work efficiently.
2. Why is AI important for productivity?
AI can automate mundane tasks, streamline workflows, and provide valuable insights, enabling employees to focus on more meaningful and creative work.
3. What are the benefits of Microsoft Copilot?
Microsoft Copilot, in collaboration with NTT DATA, leverages AI to simplify work processes, saving time and increasing productivity for employees. It allows natural language prompts to generate updates based on meetings, emails, and chat conversations.
4. How does a positive employee experience impact business outcomes?
A positive employee experience leads to increased creativity, innovation, and overall job satisfaction, ultimately driving improved business outcomes and growth.
5. Why is flexibility important for employee productivity?
Offering flexibility allows employees to work in a way that suits their needs, enabling them to be more productive and efficient regardless of their location or working style.
Sources:
NTT DATA Australia: link name
Microsoft Copilot: link name
The source of the article is from the blog kunsthuisoaleer.nl