Zendesk Acquires Klaus: Advancing AI-Powered Quality Management

Zendesk, a global customer service software company, has recently completed its acquisition of Klaus, a leading AI-powered quality management platform. This strategic move further strengthens Zendesk’s existing workforce engagement management (WEM) solutions, which includes Tymeshift, a modern workforce management tool.

By integrating Klaus’s innovative AI capabilities into its platform, Zendesk aims to enhance its quality management offerings for businesses. This acquisition will enable Zendesk to provide its customers with advanced insights into their customer service interactions and improve the overall customer experience.

Infosys Partners with Pacific International Lines to Drive Digital Transformation in Logistics

Infosys, a renowned provider of digital services and consulting, has announced a strategic collaboration with Pacific International Lines (PIL), a prominent shipping company based in Singapore. This partnership aims to accelerate PIL’s digital transformation initiative and revolutionize the shipping and logistics industry.

Together, Infosys and PIL will leverage digital technologies to streamline operations, optimize supply chains, and improve the efficiency of their logistics ecosystem. By harnessing cutting-edge solutions, they seek to deliver enhanced services and positive outcomes for their stakeholders across Asia, Africa, the Middle East, Latin America, and Oceania.

CrowdStrike Partners with Ignition Technology to Meet UK Market Cybersecurity Demand

CrowdStrike, a leading cybersecurity company, has recently entered into a partnership with Ignition Technology, a strategic distribution partner in the UK. This collaboration aims to address the increasing demand for advanced cybersecurity solutions in the UK market.

Ignition Technology will provide CrowdStrike’s solution providers with valuable resources and access to a market-leading partner network. By leveraging CrowdStrike’s AI-native XDR Falcon platform, UK businesses will benefit from enhanced cybersecurity measures to protect against evolving threats and safeguard their digital assets.

DoubleVerify Enhances Brand Suitability with New Categories

DoubleVerify, a leading digital media measurement and analytics platform, has launched new tiered brand suitability categories to enhance its “Made for Advertising” (MFA) measurement and protection. This update offers a more nuanced and brand-specific approach to address today’s advertising landscape.

By providing advertisers with advanced brand suitability tools, DoubleVerify aims to ensure that ads are placed in appropriate environments that align with their desired brand image. This development will empower advertisers to navigate the complex digital media landscape and maintain brand integrity.

Beamr and NVIDIA Collaborate to Accelerate Adoption of AV1 Video Standard

Beamr Imaging Ltd., a pioneer in video optimization technology, has joined forces with NVIDIA Corporation to accelerate the adoption of the AV1 video standard. As AV1 is an efficient emerging video format supported by major tech companies like Amazon, Google, and Microsoft, this collaboration aims to overcome barriers to its widespread adoption.

By leveraging their expertise in video modernization and AI, Beamr and NVIDIA seek to streamline the process of upgrading existing video libraries. This will facilitate the integration of AV1 in growing markets such as AI, machine learning, streaming, and user-generated content, enabling businesses to harness the benefits of this advanced video technology.

In conclusion, these recent developments highlight the continuous advancements in AI, digital transformation, cybersecurity, brand suitability, and video standards. Companies like Zendesk, Infosys, CrowdStrike, DoubleVerify, and Beamr are at the forefront of innovation, paving the way for a more efficient and technologically advanced future across various industries.

FAQ:

1. What is the recent acquisition completed by Zendesk?
Zendesk has recently completed its acquisition of Klaus, a leading AI-powered quality management platform.

2. How does Zendesk aim to enhance its quality management offerings?
By integrating Klaus’s innovative AI capabilities into its platform, Zendesk aims to enhance its quality management offerings for businesses.

3. Who has Infosys announced a strategic collaboration with?
Infosys has announced a strategic collaboration with Pacific International Lines (PIL), a prominent shipping company based in Singapore.

4. What is the goal of the partnership between Infosys and PIL?
The partnership aims to accelerate PIL’s digital transformation initiative and revolutionize the shipping and logistics industry.

5. Which company has CrowdStrike recently entered into a partnership with?
CrowdStrike has recently entered into a partnership with Ignition Technology, a strategic distribution partner in the UK.

6. What is the aim of the partnership between CrowdStrike and Ignition Technology?
The aim of the partnership is to address the increasing demand for advanced cybersecurity solutions in the UK market.

7. What has DoubleVerify launched to enhance its “Made for Advertising” measurement and protection?
DoubleVerify has launched new tiered brand suitability categories to enhance its “Made for Advertising” measurement and protection.

8. What is the goal of providing advertisers with advanced brand suitability tools?
The goal is to ensure that ads are placed in appropriate environments that align with their desired brand image.

9. Who has Beamr Imaging Ltd. collaborated with to accelerate the adoption of the AV1 video standard?
Beamr Imaging Ltd. has collaborated with NVIDIA Corporation to accelerate the adoption of the AV1 video standard.

10. Why is the collaboration between Beamr and NVIDIA significant?
AV1 is an efficient emerging video format, and this collaboration aims to overcome barriers to its widespread adoption.

Definitions:
– AI (Artificial Intelligence): The simulation of human intelligence in machines that are programmed to think and learn like humans.
– Digital Transformation: The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers.
– Cybersecurity: The practice of protecting computers, servers, mobile devices, electronic systems, networks, and data from digital attacks, theft, and damage.
– Brand Suitability: The alignment of advertising content with the values, interests, and sensitivities of a brand’s target audience.
– Video Standard: A set of technical specifications that govern the encoding, decoding, and playback of video content on various devices and platforms.

Related links:
Zendesk
Infosys
CrowdStrike
DoubleVerify
Beamr

The source of the article is from the blog qhubo.com.ni

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