Amazon.com Inc has recently unveiled a groundbreaking artificial intelligence chatbot that aims to revolutionize the way customers interact with the e-commerce giant for product inquiries. The chatbot, integrated within the Amazon mobile app, allows users to effortlessly ask questions about a specific item, and receive prompt and accurate responses generated from the product listing and reviews.
One of the most notable features of this AI chatbot is its ability to respond to creative prompts, going beyond the mere factual descriptions. Users can now ask the chatbot to provide a description of an item in the voice of a famous character or as a haiku, adding a touch of entertainment and amusement to the shopping experience.
It’s important to note that while the AI chatbot is capable of answering a wide range of questions related to products, it is tailored specifically to address inquiries about the items available on Amazon’s platform. Queries unrelated to the products in question will not be answered by the chatbot.
This groundbreaking innovation was first reported by Marketplace Pulse, a respected e-commerce research firm. The introduction of this AI chatbot follows Amazon’s recent launch of Amazon Q, an AI chatbot designed to cater to businesses’ needs.
In response to these developments, Amazon’s stock experienced a slight decline of 0.9% on Tuesday, with shares currently trading at $153.16.
The introduction of this new AI chatbot not only enhances the shopping experience for Amazon customers by providing quick and relevant information about various products, but it also showcases Amazon’s commitment to harnessing the potential of artificial intelligence to streamline and innovate various aspects of their business operations.
The source of the article is from the blog macholevante.com