Morgan State University Harnesses AI-Enhanced Chatbots for Student Support

Morgan State University is embarking on an innovative pilot project that aims to leverage the power of chatbot technology to enhance the academic experiences of its students. Through the use of AI-enhanced chatbots, the university will investigate how these virtual assistants can assist lower-income and first-generation students in improving their grades and attendance.

The project, known as Technology Enhanced Academic Communication to Help in Math and English (TEACH ME), will focus on providing text-based chatbot support to undergraduate students enrolled in their first year of math or English classes. These chatbots will be customized to offer course-specific outreach and assistance in a tailored manner.

By integrating chatbots into the academic environment, Morgan State University aims to enhance student engagement and foster a stronger sense of connection with course instructors. The chatbots will provide students with personalized support, addressing their questions and concerns in real-time. This proactive approach to student support is expected to increase student success rates and create a greater sense of belonging within the university community.

The successful implementation of the pilot program has been made possible through a generous $7.6 million grant awarded by the U.S. Department of Education. This funding will support the development and refinement of the chatbot technology, as well as the necessary infrastructure to ensure a seamless integration into the university’s systems.

The pilot program is set to be implemented by fall 2024, resulting in a paradigm shift in student support services at Morgan State University. By adopting AI-enhanced chatbots, the university will not only embrace technology as a catalyst for academic success but also address the specific needs of its diverse student population. Through this innovative approach, Morgan State University is poised to elevate the educational experience of its students and lay the foundation for future advancements in virtual student support systems.

The source of the article is from the blog maestropasta.cz

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