According to a recent report, language-learning app Duolingo has made the decision to rely more heavily on artificial intelligence (AI), resulting in the layoff of approximately 10% of its contract workers. The company claims that these changes are aimed at transforming how content is generated and shared on their platform. Duolingo states that the layoffs were not solely due to the introduction of AI, but rather a necessary step to accommodate the technological shift.
By incorporating AI into its operations, Duolingo aims to enhance user experience and increase productivity. The company has previously integrated OpenAI’s GPT-4 language model to introduce AI-powered features such as interactive chatbots and AI-generated explanations for correct or incorrect answers. CEO Luis von Ahn expressed the positive impact that generative AI has had on the company, stating that it accelerates their content creation process.
Moving forward, Duolingo plans to optimize the use of AI by employing it in various tasks, including sentence creation for courses, generating translation lists, and reviewing user error reports for faster error correction. However, the company clarifies that they still value human expertise and continue to rely on human experts to review AI-generated content.
This strategic shift towards AI is not unique to Duolingo. A growing number of companies have embraced this technology to streamline their operations. A report from ResumeBuilder revealed that 37% of surveyed companies had already replaced workers with AI in 2023, with 44% expecting AI to lead to further layoffs in 2024.
Duolingo’s decision to implement AI-driven changes aligns with broader industry trends. Companies like Chegg and Dropbox have also made similar moves to optimize their efficiency and create long-term value for their stakeholders.
While some concerns have been raised regarding the potential impact of AI on the job market, leaders like IBM CEO Arvind Krishna have emphasized that AI will create more jobs than it eliminates.
As Duolingo adopts an AI-focused approach, it demonstrates a commitment to utilizing technology to improve language learning outcomes and enhance overall user satisfaction.
The source of the article is from the blog reporterosdelsur.com.mx