A recent announcement from TCG Process has revealed a new integration available in their DocProStar platform, aimed at streamlining claims processing through automated AI image and video analysis. The integration extends DocProStar’s capabilities for insurers by incorporating AI technology from Inspektlabs.
Inspektlabs utilizes AI to eliminate the need for physical inspections by analyzing photos and videos of vehicle damage. This automated process enables faster claims assessments and improves fraud detection. Users can easily include the Inspektlabs technology within their business processes by selecting and configuring an activity from DocProStar’s extensive library.
The integration was made possible due to the efficient REST interface and webhooks provided by Inspektlabs, combined with DocProStar’s integration readiness. TCG Process’s CTO, Patrick Ulrich, expressed satisfaction with the seamless integration process and emphasized the platform’s extensibility and flexibility.
Incorporating Inspektlabs activity into DocProStar significantly expands the platform’s multimedia capabilities, further enhancing its efficiency in automating claims assessments. This advancement is in line with TCG Process and Inspektlabs’ mission to transform the insurance industry’s approach to claims processing.
Devesh Trivedi from Inspektlabs highlighted the benefits of integrating technology that eliminates the need for physical inspections directly into the claims processing workflow. Insurers can now provide a faster, more reliable, and technologically advanced service, catering to the needs and expectations of the modern customer.
The integration of AI image and video analysis into claims processing is a significant development in the insurance industry. By leveraging automation and advanced technologies, insurers can improve efficiency, accuracy, and fraud detection. This integration represents a step forward in optimizing claims assessments and delivering a streamlined and customer-centric claims experience.
The source of the article is from the blog jomfruland.net