Sejong City Embraces AI for Administrative Efficiency

Sejong City has embarked on a mission to transform its administrative services by integrating Artificial Intelligence (AI) technology. This initiative aims to streamline operations and enhance citizen services.

A workshop held at the City Hall on the 14th featured a special lecture titled “Improving Workstyle with Generative AI” and attracted an audience of over 300 government employees from the city and its affiliate institutions.

The main speaker from Alsupport, a leading remote solution company, demonstrated the current trends in generative AI, techniques for report generation using Cloud3, and methods to craft press releases and speeches with the help of ChatGPT.

The unexpectedly high turnout for the lecture underscored the strong interest in AI utilization among government officials. Sejong City plans to reinforce AI education through regular informational technology training sessions every month.

Looking to the latter half of the year, the city will collaborate with top domestic AI companies to deliver additional opportunities, including hands-on training with advanced AI, customized consulting for service planning and discovery, and administrative services using a mega AI platform.

The Deputy Mayor of Sejong City emphasized the city’s commitment to continuous innovation in administrative work through the adoption of various digital technologies. He also highlighted plans to provide incentives, such as covering the subscription fees for ChatGPT for employees who take the lead in using AI to improve their work processes.

Most Important Questions and Answers:

What is the driving force behind Sejong City’s adoption of AI technology? Sejong City is integrating AI to enhance the efficiency of administrative services and improve citizen services by streamlining operations.

How is Sejong City planning to implement AI in administrative work? Sejong City is organizing workshops, like the one held at City Hall, to educate government employees about AI technologies. They are planning to work with domestic AI companies for hands-on training, consulting, and developing an administrative mega AI platform.

What are the key challenges associated with the adoption of AI in Sejong City? Key challenges include ensuring data privacy and security, the potential displacement of jobs, and the need for continuous education and adaptation among employees as AI technologies evolve.

Are there any controversies related to the initiative? While the article does not mention any direct controversies, typical concerns might involve the ethics of AI decision-making in public services, the transparency of AI algorithms, and the potential resistance from employees fearing job loss or the need to adapt to new technologies.

Advantages and Disadvantages:

Advantages:
– Improved efficiency and quicker processing of administrative tasks, freeing employees for more complex tasks.
– Personalized and improved services for citizens.
– Potential cost savings in the long term due to increased operational efficiency.
– Enhancement of employees’ digital skills through regular AI technology training sessions.

Disadvantages:
– High initial costs of implementing and integrating AI systems into current administrative frameworks.
– Risk of technological unemployment as AI may replace some administrative jobs.
– Data privacy and security risks associated with the handling and processing of sensitive information by AI systems.
– Resistance to change as employees need to learn and adapt to new technologies, which can be challenging for those with limited technical backgrounds.

Suggested Related Links:
For more details on AI technology and its use in administrative services, you can visit the sites of leading AI technology providers and research institutions. Here are some relevant links (only click if you’re sure of the validity of these URLs):

IBM Watson – a platform known for its various AI capabilities suitable for government and administrative services.
Google Cloud AI – provides AI and machine learning services that can be tailored for government use.
OpenAI – the research institution behind ChatGPT, offering insights into the latest developments in AI.
Microsoft AI for Government – offers AI solutions specifically designed for government applications.

Please note that Sejong City’s focus on continued innovation and its plan to provide incentives for employees who actively use AI in their workflows signify foresight in mitigating reluctance and encouraging proactive engagement with the new technology. Such incentives can help address some potential disadvantages by fostering a culture that is receptive to AI-driven changes.

The source of the article is from the blog crasel.tk

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