As technology keeps advancing in the healthcare industry, artificial intelligence (AI) is gaining momentum as a tool to improve patient care and streamline processes. Several partnerships and initiatives have been announced recently that are focused on leveraging AI to overcome challenges and enhance healthcare outcomes.
Dell and Northwestern Push AI Boundaries
Dell Technologies and Northwestern University Feinberg School of Medicine are joining forces to develop and integrate generative multimodal large language models (mLLMs) into hospital workflows. This collaboration aims to enhance patient care and reduce physician burnout. The partners will explore the application of mLLMs in various domains, including the interpretation of chest X-rays. By utilizing AI models, Northwestern Medicine and Dell hope to improve the accuracy and efficiency of radiology reports, ultimately benefiting both physicians and patients.
Nevada Health Link Embraces Virtual Agent
Nevada Health Link, in collaboration with GetInsured, has successfully integrated AI into its state-based marketplace platform. The introduction of a virtual agent powered by natural language processing allows for the provision of round-the-clock assistance to users. This virtual agent handles common inquiries, such as password resets and enrollment assistance, thereby reducing the load on the call center. During the 2024 open enrollment period, the AI agent managed 14.5% of calls and transferred an additional 9.6% to affiliated brokers or Nevada Medicaid. The seamless integration of AI in health exchanges sets a precedent for improved support and increased efficiency.
Cohere Health Streamlines Prior Authorization
Cohere Health is advancing the prior authorization process through an AI-driven integration with Epic. This integration allows providers to submit authorization requests directly within their electronic health record (EHR) workflows. By automating the initiation of requests, providers can save time and reduce administrative burdens. Cohere Health’s proactive decision support and predictive models accelerate care approvals, ultimately improving the patient experience and reducing costs.
Kyruus Health Expands with Google Cloud
Kyruus Health is expanding its reach by making its Connect for Payers platform available through the Google Cloud Marketplace. This platform provides data and compliance services to national and regional health plan brands, enabling streamlined patient engagement opportunities. By leveraging the cloud marketplace, Kyruus Health aims to scale its care access platform and help health plans deploy cost transparency tools efficiently. This collaboration with Google Cloud opens doors for broader adoption and greater accessibility to healthcare services.
Frequently Asked Questions (FAQ)
1. What is the role of AI in healthcare?
AI is being leveraged in healthcare to enhance patient care, streamline processes, and improve outcomes. It can assist in tasks such as interpreting medical images, automating administrative processes, and providing personalized recommendations.
2. How does AI benefit healthcare providers?
AI can help healthcare providers by reducing the time spent on administrative tasks, improving the efficiency and accuracy of diagnoses, and enabling more personalized and effective treatment plans.
3. How does AI improve patient experiences?
AI can enhance patient experiences by reducing wait times, improving access to care, and providing personalized support and recommendations. Virtual agents and AI-powered platforms can offer round-the-clock assistance and streamline various aspects of healthcare interactions.
4. Is AI secure and compliant in healthcare?
AI solutions in healthcare must comply with privacy and security requirements. Efforts are made to ensure patient data is protected and that AI systems adhere to industry regulations and standards.
5. What are some challenges in implementing AI in healthcare?
Challenges in implementing AI in healthcare include ensuring data quality and accuracy, addressing ethical considerations, integrating AI systems with existing workflows and technology infrastructure, and gaining the trust and acceptance of healthcare professionals and patients.
Sources:
Dell Technologies: delltechnologies.com
Nevada Health Link: nevadahealthlink.com
Cohere Health: coherehealth.com
Kyruus Health: kyruus.com
As technology continues to advance in the healthcare industry, the use of artificial intelligence (AI) is becoming more prevalent in order to improve patient care and streamline processes. There have been several recent partnerships and initiatives focused on leveraging AI to overcome challenges and enhance healthcare outcomes.
One such partnership is between Dell Technologies and Northwestern University Feinberg School of Medicine. They are collaborating to develop and integrate generative multimodal large language models (mLLMs) into hospital workflows. This collaboration aims to enhance patient care and reduce physician burnout. The application of mLLMs will be explored in various domains, including the interpretation of chest X-rays. By utilizing AI models, Northwestern Medicine and Dell hope to improve the accuracy and efficiency of radiology reports, benefiting both physicians and patients.
Nevada Health Link, in collaboration with GetInsured, has successfully integrated AI into its state-based marketplace platform. They have introduced a virtual agent powered by natural language processing, which provides round-the-clock assistance to users. This virtual agent handles common inquiries, reducing the load on the call center. During the 2024 open enrollment period, the AI agent managed 14.5% of calls and transferred an additional 9.6% to affiliated brokers or Nevada Medicaid. This integration sets a precedent for improved support and increased efficiency in health exchanges.
Cohere Health is advancing the prior authorization process through an AI-driven integration with Epic. This integration allows providers to submit authorization requests directly within their electronic health record (EHR) workflows. By automating the initiation of requests, providers can save time and reduce administrative burdens. Cohere Health’s proactive decision support and predictive models accelerate care approvals, ultimately improving the patient experience and reducing costs.
Kyruus Health is expanding its reach by making its Connect for Payers platform available through the Google Cloud Marketplace. This platform provides data and compliance services to national and regional health plan brands, enabling streamlined patient engagement opportunities. By leveraging the cloud marketplace, Kyruus Health aims to scale its care access platform and help health plans deploy cost transparency tools efficiently. This collaboration with Google Cloud opens doors for broader adoption and greater accessibility to healthcare services.
Overall, the implementation of AI in the healthcare industry has the potential to enhance patient care, improve efficiency, and streamline processes. However, along with the benefits, there are also challenges to overcome. These challenges include ensuring data quality and accuracy, addressing ethical considerations, integrating AI systems with existing workflows and technology infrastructure, and gaining the trust and acceptance of healthcare professionals and patients.
Sources:
Dell Technologies: delltechnologies.com
Nevada Health Link: nevadahealthlink.com
Cohere Health: coherehealth.com
Kyruus Health: kyruus.com
The source of the article is from the blog publicsectortravel.org.uk