In a bid to streamline the process of train ticket bookings, Indian Railways has recently introduced AskDISHA 2.0, an AI-powered chatbot offered through the Indian Railways Catering and Tourism Corporation (IRCTC) platform. This innovative tool aims to provide users with a seamless and hassle-free experience when booking train tickets online.
AskDISHA 2.0 is a virtual assistant powered by artificial intelligence, designed to facilitate conversational interactions and simplify the management of Indian Railways train tickets. Utilizing voice commands, text inputs, or simple clicks, users can now effortlessly book and manage their train tickets, check PNR status, inquire about tour packages, and more.
What sets AskDISHA 2.0 apart?
AskDISHA 2.0 is the first-ever AI tool to offer conversational e-ticketing for trains, revolutionizing the way people book rail tickets. Created using the CoRover.ai platform, this multi-lingual, omnichannel assistant allows users to book tickets, cancel bookings, track refunds, and perform various other ticket-related activities without the need for an IRCTC password – just a simple OTP.
How to use AskDISHA 2.0 for train ticket bookings?
Using AskDISHA 2.0 is straightforward and user-friendly. By following a few simple steps, users can book their train tickets seamlessly:
- Select the desired train according to your schedule.
- Provide your registered mobile number to receive an IRCTC OTP.
- Enter the OTP and proceed with the payment.
With these simple steps, your train ticket will be booked hassle-free, saving you time and ensuring a smooth journey.
Features and Benefits of AskDISHA 2.0:
- Voice-based ticket bookings in multiple languages including English, Hindi, Hinglish, and Gujarati.
- OTP-based ticket booking that eliminates the need for an IRCTC password.
- Swift refunds, passenger list saving, and the ability to retry failed transactions within 15 minutes.
- Additional services such as PNR status checks, change of boarding stations, booking history, e-ticket viewing, downloading ERS (Electronic Reservation Slip), and easy ticket sharing.
AskDISHA 2.0 caters to the varying needs of passengers and provides a user-friendly interface that simplifies the entire booking process. Whether you’re a frequent traveler or booking tickets last-minute, this advanced AI chatbot is designed to make your experience seamless.
Frequently Asked Questions (FAQ):
- Can I use AskDISHA 2.0 to book train tickets in languages other than English?
Yes, AskDISHA 2.0 supports multiple languages, including Hindi, Hinglish, Gujarati, and more, allowing users to interact in their preferred language. - Are refunds processed quickly through AskDISHA 2.0?
Yes, AskDISHA 2.0 ensures swift refunds for canceled tickets, making the process efficient and hassle-free for users. - Can I save my passenger details for future use?
Absolutely! AskDISHA 2.0 allows users to store their passenger list, eliminating the need to re-enter information for every booking. - Can I download and share my e-tickets with others?
Yes, AskDISHA 2.0 provides the option to download and share e-tickets, making it convenient for passengers to share their travel details with family and friends.
With AskDISHA 2.0, Indian Railways is spearheading a major technological advancement in the train ticket booking process. This user-friendly AI chatbot not only simplifies the ticketing process but also enhances the overall travel experience for passengers, making it more efficient, convenient, and hassle-free.
FAQ: AskDISHA 2.0 for Train Ticket Bookings
- What sets AskDISHA 2.0 apart?
AskDISHA 2.0 is the first-ever AI tool to offer conversational e-ticketing for trains. It allows users to book tickets, cancel bookings, track refunds, and perform other ticket-related activities without the need for an IRCTC password. - How do I use AskDISHA 2.0 for train ticket bookings?
Using AskDISHA 2.0 is simple:- Select your desired train according to your schedule.
- Provide your registered mobile number to receive an IRCTC OTP.
- Enter the OTP and proceed with the payment.
- What are the features and benefits of AskDISHA 2.0?
Some features and benefits of AskDISHA 2.0 include:- Voice-based ticket bookings in multiple languages.
- OTP-based ticket booking, eliminating the need for an IRCTC password.
- Swift refunds and the ability to retry failed transactions within 15 minutes.
- Additional services like PNR status checks, change of boarding stations, viewing and sharing e-tickets.
- Can I use AskDISHA 2.0 to book train tickets in languages other than English?
Yes, AskDISHA 2.0 supports multiple languages, including Hindi, Hinglish, Gujarati, and more. - Are refunds processed quickly through AskDISHA 2.0?
Yes, AskDISHA 2.0 ensures swift refunds for canceled tickets. - Can I save my passenger details for future use?
Yes, AskDISHA 2.0 allows users to store their passenger list for future bookings. - Can I download and share my e-tickets with others?
Yes, AskDISHA 2.0 provides the option to download and share e-tickets.
For more information about Indian Railways and train ticket bookings, you can visit the Indian Railways official website by clicking here.
The source of the article is from the blog mgz.com.tw