Telecommunications professionals have been reaping the benefits of incorporating artificial intelligence (AI) into their businesses, according to a recent survey conducted by tech giant Nvidia. The survey, which polled over 400 professionals, revealed that approximately two-thirds of respondents reported an increase in sales after implementing AI technologies.
While 10% of participants noted that their companies have yet to adopt AI, the remaining 90% expressed positive outcomes from using AI in their operations. In fact, nearly a fifth of the respondents reported revenue growth of over 10% in specific business areas, indicating the significant impact of AI on their bottom lines.
The survey also revealed that telecommunications companies are prioritizing customer experiences when implementing AI. Nearly half of the respondents identified improving customer experiences as their top priority, followed by cost reduction and boosting workers’ productivity. However, several challenges hinder the widespread adoption of AI in the sector. These obstacles include a lack of data scientists, difficulties in quantifying ROI, and inadequate technology infrastructure.
Chris Penrose, Nvidia’s global head of business development for telco, emphasized the need for acquiring and training talent to work effectively with AI technology. He noted that even with data science teams, possessing expertise in generative AI is essential for maximizing the potential of AI-driven solutions.
As the survey results indicate, the telecommunications sector is recognizing the value of AI in driving sales growth and improving customer experiences. With the majority of professionals expressing a desire to increase AI investments in the coming years, telecommunications companies are poised to leverage AI technologies to enhance their competitiveness and deliver enhanced services to their customers.
FAQ Section:
1. What were the findings of the recent survey conducted by Nvidia?
The survey revealed that approximately two-thirds of telecom professionals reported an increase in sales after implementing AI technologies. Furthermore, nearly a fifth of the respondents reported revenue growth of over 10% in specific business areas.
2. What percentage of participants have yet to adopt AI?
10% of participants noted that their companies have yet to adopt AI.
3. What are the top priorities for telecommunications companies when implementing AI?
Improving customer experiences was identified as the top priority by nearly half of the respondents. This was followed by cost reduction and boosting workers’ productivity.
4. What are the challenges hindering the widespread adoption of AI in the telecommunications sector?
The obstacles include a lack of data scientists, difficulties in quantifying ROI, and inadequate technology infrastructure.
5. What expertise is deemed essential for maximizing the potential of AI-driven solutions?
According to Chris Penrose, Nvidia’s global head of business development for telco, having expertise in generative AI is essential for maximizing the potential of AI-driven solutions.
Definitions:
– Artificial Intelligence (AI): The simulation of human intelligence processes by machines, especially computer systems, to perform tasks that would typically require human intelligence.
– ROI: Return on Investment – a measure used to evaluate the efficiency or profitability of an investment.
– Generative AI: A branch of AI that involves using machine learning models to generate new content or information.
Related Links:
– Nvidia (tech giant mentioned in the article)
The source of the article is from the blog girabetim.com.br