Voice AI and robotics technology are advancing rapidly, and companies like Vox AI and RichTech Robotics are leading the way with their innovative approaches. While there have been common complaints about the limitations of voice AI and robotics in handling human interactions perfectly, these companies are pushing the boundaries to create more sophisticated and conversational systems.
Vox AI, a voice AI company, claims to be the most intelligent and conversational voice AI on the market. The company’s advanced AI and machine learning technology for voice ordering in drive-thrus was showcased at the Consumer Electronics Show. Vox AI stands out by using generative AI to make interactions non-scripted, allowing the AI to have off-topic conversations with guests. The company also prides itself on its availability in over 35 languages, fast response time, and hardware integration process.
Similarly, RichTech Robotics, known for its robotic barista/bartender ADAM, has updated its robot to be more conversational. ADAM can now sense and greet guests using a camera on its chest and engage in more natural conversations, such as telling jokes or giving drink recommendations. The goal of these updates is to enhance the guest experience while alleviating the labor burden for restaurants and bars.
In addition to these advancements in voice AI and robotics, there have been other notable developments in the restaurant industry’s technology sector. Chowly, a digital ordering platform, recently acquired digital marketing platform Targetable. The aim is to provide an affordable alternative to traditional marketing companies for restaurant brands, positioning Chowly as a one-stop-shop for operators’ off-premises and digital tech needs.
PathSpot, a leader in food safety technology, has introduced an upgraded platform called Safety Suite. This platform uses cloud-based analytics to modernize safety procedures, including tools for hand cleanliness analysis, temperature management, expiration date tracking, and health inspection compliance. The Safety Suite provides real-time feedback and data insights to optimize food safety practices and labor management.
Overall, these advancements in voice AI, robotics, and food safety technology are driving innovation in the restaurant industry, enhancing guest experiences, and improving operational efficiency for businesses. As technology continues to evolve, the possibilities for further advancements are limitless.
The source of the article is from the blog tvbzorg.com