In a groundbreaking move, Bernalillo County in New Mexico has introduced an AI-powered chatbot named “ACE” to assist community members in obtaining information from the assessor’s office. ACE, which stands for Assessor’s Community Educator, can now be accessed directly on the county’s main webpage.
This innovative chatbot is part of Bernalillo County’s ongoing efforts to enhance accessibility and streamline information retrieval for its residents. According to the press release from Bernalillo County Assessor Damian Lara, ACE is an additional tool that complements the existing channels of communication with the assessor’s office. Although ACE’s responses are not legally binding, he serves as a helpful guide for users seeking information.
By incorporating AI technology into its website, Bernalillo County aims to provide a more efficient and user-friendly experience for its community members. Through this cutting-edge solution, residents can now receive real-time answers to their inquiries without the need for a direct phone call or appointment.
With the integration of AI on government websites, it becomes evident that artificial intelligence is increasingly penetrating various sectors. Bernalillo County’s implementation of ACE represents a significant milestone in leveraging AI to bolster public service capabilities and revolutionize the way citizens interact with their local government.
While ACE is a reliable source of guidance, it’s important to note that the county and assessor’s office are not liable for the information provided by the chatbot. Nevertheless, the introduction of ACE signifies a progressive shift toward digital solutions that aim to improve access to information and enhance overall citizen satisfaction.
The source of the article is from the blog coletivometranca.com.br