Walmart is set to revolutionize the shopping experience for its customers through the integration of artificial intelligence (AI) and drone technology. The retail giant announced plans to expand drone delivery to an additional 1.8 million households in the Dallas-Fort Worth metropolitan area. This move reflects the growing demand and efficiency of drone delivery, as Walmart has already completed 20,000 drone deliveries across seven states.
In addition to drone delivery, Walmart is leveraging AI to enhance its customers’ shopping experience. The company introduced a generative AI-powered search experience for iOS users, which provides relevant product suggestions based on customer queries, ranging from football watch parties to bridal showers. Walmart is also introducing “InHome Replenishment,” which utilizes AI to learn customers’ shopping habits and ensure their favored groceries are always in stock. Furthermore, the company is testing a beta platform that enables customers to virtually create outfits and seek feedback from their friends.
Notably, Walmart’s subsidiary, Sam’s Club, is also pushing the boundaries of technology in the checkout process. Instead of traditional methods, Sam’s Club has introduced innovative options such as “scan and go” technology, self-checkout, and camera-based verification. At select locations, exit cameras capture images of shoppers’ carts and verify purchases based on the items paid for. This camera technology is currently available in ten clubs and will be implemented across the entire chain later this year.
Through these AI and drone initiatives, Walmart aims to provide its customers with a seamless and personalized shopping experience. By leveraging innovative technologies, the company is demonstrating a commitment to staying ahead of the market and meeting the evolving needs of consumers. As Walmart continues to explore and invest in emerging technologies, the future of retail is set to be transformed.
The source of the article is from the blog girabetim.com.br