Duolingo Inc., the renowned language-learning software company, has announced its plans to utilize generative artificial intelligence (AI) to enhance its content creation process. This move comes as the company looks to streamline operations and minimize the reliance on external contractors. While approximately 10% of contractors were let go due to the integration of AI, Duolingo emphasizes that this reduction does not directly translate to a complete replacement of human workers with AI technology.
CEO Luis von Ahn expressed his enthusiasm for the implementation of generative AI, a technology that enables users to generate text, speech, and images more efficiently. The company aims to utilize this technology to create fresh content at a significantly faster pace, including scripts for language-teaching shows. Moreover, Duolingo has incorporated AI-generated feedback and conversations in multiple languages as part of its premium tier, Duolingo Max.
The integration of generative AI marks a notable shift in the way companies handle tasks traditionally performed by human workers. However, Duolingo asserts that AI will not entirely replace its full-time employees and contractors. In fact, the company acknowledges that many of its workforce already use AI technology in their daily responsibilities.
The growing popularity of generative AI has led to concerns among employee groups and unions about the potential impact on the labor market. While a report by the World Economic Forum predicted significant labor-market disruption caused by AI over the next five years, it also suggested that the overall impact could be positive, with employers seeking workers proficient in technical skills required to navigate AI technology.
To address these concerns, Microsoft Corp. recently formed an alliance with the American Federation of Labor and Congress of Industrial Organizations, aiming to educate workers about AI and assess its influence on employment. Brad Smith, President of Microsoft, emphasized the collaboration between industry and labor to redefine the way people work.
Duolingo’s decision to incorporate AI into its content creation process follows similar moves by other prominent companies. Chegg Inc. and International Business Machines Corp. have both recognized the potential benefits of AI technology in streamlining operations and enhancing their services. While the adoption of AI necessitates adjustments, companies are navigating this transformative change with the intention of optimizing productivity and resource allocation.
The source of the article is from the blog aovotice.cz