Artificial Intelligence in Customer Service: Balancing Efficiency and Human Judgment

Artificial Intelligence in Customer Service: Balancing Efficiency and Human Judgment

Artificial Intelligence (AI) chatbots have become an integral part of customer service in various industries, including automotive. These chatbots are designed to handle customer inquiries, provide information, and even facilitate transactions. However, a recent incident at a General Motors (GM) dealership in Watsonville, California, serves as a reminder of the complexities and limitations of AI in commercial applications.… Read the rest

DeepRoute.ai and Tencent Collaborate to Bring Smart Driving Solutions to Consumer Vehicles

DeepRoute.ai and Tencent Collaborate to Bring Smart Driving Solutions to Consumer Vehicles

DeepRoute.ai, a leading provider of autonomous driving solutions, has announced a strategic collaboration with Tencent, a multinational technology company, to integrate their cutting-edge technologies into consumer vehicles. This groundbreaking partnership will pave the way for the commercial implementation of the Driver 3.0 Mapfree solution and Tencent Standard Definition map (SD map), with plans to debut in 2024.… Read the rest

Oxford Nanopore Faces Sales Challenges Amid Semiconductor Restrictions

Oxford Nanopore Faces Sales Challenges Amid Semiconductor Restrictions

Oxford Nanopore Technologies PLC has encountered disruptions to its diagnostics businesses as a result of ongoing trade tensions between the US and China. The company reported slower-than-expected sales growth in certain areas during the second half of 2023. Although revenue from research tools increased by 15% to £169 million, it was approximately 39% higher when excluding the impact of the Covid-19 pandemic and the Emirati Genome program (EGP).… Read the rest

Intel and DigitalBridge Group Form Articul8 AI to Revolutionize Machine Learning Deployment

Intel and DigitalBridge Group Form Articul8 AI to Revolutionize Machine Learning Deployment

Intel, in collaboration with DigitalBridge Group and prominent investment institutions, has unveiled its latest venture, Articul8 AI. This revolutionary new company aims to tackle the deployment challenges associated with machine learning (ML) and large language models (LLM) head-on.

By combining the expertise and resources of Intel and its strategic partners, Articul8 AI intends to disrupt the ML industry by streamlining and optimizing the deployment of ML models and LLMs.… Read the rest

Advancements in AV Technology: Embracing Safety and Opportunities

Advancements in AV Technology: Embracing Safety and Opportunities

Summary: Despite concerns and skepticism, the autonomous vehicle (AV) market is progressing and holds potential for safety enhancements and various benefits. Advanced driver assistance systems (ADAS) are making driving safer by reducing accidents caused by human error. AVs can also improve public transportation efficiency, making rides safer and more affordable, while benefiting passengers with disabilities.… Read the rest

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