Managing Returns: Improving Customer Loyalty and Fighting Fraud

Managing Returns: Improving Customer Loyalty and Fighting Fraud

Returns are an inevitable part of the business for all merchants. While handling returns can be challenging, it is essential to ensure customer satisfaction and prevent any negative impact on future purchases. According to industry experts, returns present an opportunity not only to improve the overall returns process but also to enhance customer loyalty.… Read the rest

AI: Pricing the Hype and Uncertainty

AI: Pricing the Hype and Uncertainty

Artificial Intelligence (AI) has become the buzzword of the decade, with promises of revolutionizing every sector and transforming the world as we know it. The recent surge in US equity markets is largely attributed to the Federal Reserve’s signal of more interest rate cuts and the belief that tech giants, armed with their cash reserves and AI capabilities, will drive the market to new heights.… Read the rest

The Importance of a Supportive Work Culture in AI Adoption for Healthcare

The Importance of a Supportive Work Culture in AI Adoption for Healthcare

Artificial intelligence (AI) adoption in real-world healthcare settings is a complex process that requires more than just the implementation of technology. Behind every successful AI initiative is a work culture that embraces innovation, a leadership team that supports continuous improvement, and a framework that considers the interplay between people, process, and technology (PPT framework).… Read the rest

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